We enter every healthcare facility in the awareness that what we do must, above all, respond to principles of ethics, accountability and competence.

A universe of values

A framework of clear value standards guides Servizi Ospedalieri’s work and organization:

  • the optimization of every stage in operations through the use of the latest instruments and technologies
  • the protection of all our personnel and their specialist qualifications
  • the dynamic and versatile nature of our relationship with our customers
  • the culture of reusing materials that are disposed of after their reprocessing limit has been reached.

Servizi Ospedalieri accompanies every healthcare facility in its road towards the rationalization of its work, due in part to the provision of services with high efficiency, innovation and technology. The company’s approach to operations is founded on the customer’s practical needs, also considering the extreme sensitivity and delicacy of healthcare environments, such as, for example, operating rooms.

Operational needs

Consideration of the customer’s needs, together with the fact that Servizi Ospedalieri satisfies the requirement for the safety and financial and environmental sustainability of each action it performs in the client’s support and each service it provides, mean that its response is commensurate to customers’ demand for rigor and productivity and the necessary revision of its operating practices on an ongoing basis.

Support of output

Outsourcing logistics and the sterilization of surgical instruments to Servizi Ospedalieri in a supplier-customer relationship of mutual trust and absolute transparency enables a healthcare facility to concentrate its operational resources on the development of its core business, i.e., assisting the patient, to the advantage of quality care and therapeutic services.

Rationalization of resources and verification of results

The contribution made by Servizi Ospedalieri’s activities is not limited to the mere delivery of a sterilization service of surgical instruments and medical clothing, as well as to industrial laundering, linen rental and logistics; it comes to mean reducing spending commitments as a result of greater rationalization of the resources deployed and making better use of specialist personnel. The difference will be seen from the rise in the level of quality of the facility’s services.

Safety warranted

Servizi Ospedalieri’s sterilization techniques, its direct oversight of all the functions concerned, the expertise of its personnel, its in-depth knowledge of the healthcare sector and its ongoing search for innovative solutions enable the company to assure customers of high safety standards, an essential requirement to work within hospital facilities.

Full coverage of the country

4 industrial laundering factories, 19 sterilization facilities on customers’ premises and various warehouses and operating offices ensure high production efficiency throughout the country.

Research and technological innovation

The innovative formulation of all the materials used, the techniques for the reuse of kits, the creation of advanced protective solutions and profound experience in the procedures for the sterilization of surgical instruments are only some of the fruits of Servizi Ospedalieri’s studies in the fields of Research and technological Innovation. This is why Servizi Ospedalieri, today, is considered a leading organization in the sector and the possessor of highly professional skills.


All projects for obtaining approvals for Servizi Ospedalieri’s work are carried out with the aim of raising the levels of Quality, Safety and Environmental Sustainability. Today the company holds the following certifications:

  • UNI EN ISO 9001:2015 “Quality management systems: requirements“
  • UNI EN ISO 13485:2016: “Quality management systems. Requirements for regulatory purposes“
  • UNI EN ISO 20471:2013 High visibility clothing – test methods and requirements
  • UNI EN ISO 14065:2016 - Biocontamination control system
  • CE marking for Sterile Instruments Procedure Pack for operating theatres
  • CE Marking for Linen and Sterile Hybrid Procedure Pack for operating theatres
  • CE Marking for X-Ray Protective Devices for diagnostic medical use
  • UNI EN ISO 14001:2004 - Environmental management systems – Requirements with guidance for use
  • BS OHSAS 18001:2007 - – Occupational health and safety management system
  • ISO 50001:2011 - Energy efficiency management for industrial laundering services
  • SA 8000:2014 - Social Accountability 8000.